Frequently Asked Questions

General Questions

What is Quick Consign?
Quick Consign is a cloud-based waste management software platform designed to help waste carriers, brokers, recycling companies and disposal sites manage their waste documentation, tracking and compliance requirements digitally.

Who is Quick Consign Designed for?
Quick Consign is designed for businesses involved in waste collection, transportation, recycling, storage, treatment and disposal. It caters for smaller waste carriers through to larger waste management businesses operating across multiple sites. 

What are the benefits of using Quick Consign?
Quick Consign helps waste management businesses reduce paperwork, save valuable administration time and improve control over their day-to-day operations. By bringing waste documentation, customer information, vehicle activity and reporting together in one system, businesses can work more efficiently, maintain accurate records and gain better visibility of their waste movements.

Do I need to be particularly IT-savvy to use Quick Consign?
No. Quick Consign is designed to be straightforward and user-friendly, helping office staff, drivers and site operators manage their daily tasks without unnecessary complexity.

Features & Functionality

Can Quick Consign manage both hazardous and non-hazardous waste?
Yes. Quick Consign supports the management of hazardous and non-hazardous waste documentation, including digital consignment notes and waste transfer notes. 

Can I create digital waste transfer and consignment notes?
Yes. Quick Consign allows you to create, manage and store waste documentation digitally, reducing the need for manual paperwork and physical filing. 

Can I track waste from collection through to final disposal?
Yes. Quick Consign provides live visibility of waste movements throughout the process, helping you keep track of collections, transfers, storage, treatment and final disposal. 

Can drivers and site operatives access Quick Consign?
Yes. Quick Consign supports remote access, allowing information to be accessed and updated by relevant team members working in the office, on the road or at operational sites. 

Can I generate reports for the Environment Agency?
Yes. Quick Consign includes reporting functionality to help businesses prepare Environment Agency returns, access waste records and produce relevant compliance reports. 

Does Quick Consign include invoicing and financial management?
Yes. Quick Consign PRO and WMP offer additional financial functionality, including invoicing and bulk billing, with Sage integration available. 

Can I manage vehicles, drivers, skips and containers?
Yes. Depending on the package, Quick Consign can help manage vehicles, drivers, job sheets, weighbridge tickets, skips, bins, vehicle defects and other operational requirements.

Packages & Pricing

What is the difference between Quick Consign ONE, PRO and WMP?
Quick Consign ONE: Ideal for waste carriers and smaller operations requiring digital waste documentation, compliance and reporting.
Quick Consign PRO: Builds on ONE with additional financial, invoicing, timesheet and operational functionality.
Quick Consign WMP: Provides a more comprehensive waste management solution, including storage, treatment and wider operational tracking capabilities.

How much does Quick Consign cost?
Pricing depends on the package, functionality and requirements of your business. Contact our team to discuss your operation and receive a tailored quotation. 

Can I upgrade my package as my business grows?
Yes. Quick Consign offers different software packages to suit businesses of varying sizes and operational requirements. If your business expands or your needs change, our team can help you identify the most suitable package and additional functionality.

Implementation, Training & Support

How long does it take to get started with Quick Consign?
Implementation times can vary depending on the size and complexity of your business. However, our team will work with you to setup everything you need which usually allows you to get started within a week. 

Can my existing customer and waste data be transferred into Quick Consign?
Yes, existing data can easily be migrated into Quick Consign, helping businesses transition from their current systems without having to start from scratch.

Will my employees receive training?
Our team provide guidance and support to help your employees understand how to use Quick Consign and get the most from the system. We are happy to provide multiple training sessions, or you can simply call us and a member of our team will gladly support you. 

What happens if I need help or technical support?
Quick Consign provides unlimited and responsive customer support to help with questions, technical issues and general system guidance. 

Can Quick Consign be customised to suit my business?
Quick Consign is designed to accommodate different operational requirements. Where additional functionality or adaptations are needed, speak to our team about your specific requirements and we can create a bespoke package. 

Do you have any user guides?
Yes. Quick Consign has a library of support videos relating to all areas of the software. If a video is missing, the team is more than happy to create one for you as well as offering unlimited training sessions.

Compliance & Digital Waste Tracking

Does Quick Consign help businesses meet Environment Agency requirements?
Yes. Quick Consign provides digital documentation, time-stamped signatures, waste movement records and reporting tools to help businesses manage their environmental compliance responsibilities. 

What is DEFRA Digital Waste Tracking?
Digital Waste Tracking is the Government’s programme for creating a more consistent digital record of waste movements. Its first mandatory phase requires permitted or licensed waste-receiving sites in England and Wales to report controlled waste receipts. 

Does Quick Consign allow us to report consignments to DEFRA?
Yes. Quick Consign One, Pro and WMP are included on DEFRA’s published list of compatible software products. Multiple consignments can be sent to DEFRA with a simple click of a button. 

What is Digital Waste Tracking and how will it affect my business?
Digital Waste Tracking is the move towards recording and reporting waste movements digitally. It will affect different parts of the waste industry, including waste carriers, brokers, dealers and waste receiving sites. Quick Consign can help businesses manage their digital waste records and prepare for changing requirements.

Are digital consignment notes legally accepted?
Digital waste documentation can be used where the relevant legal requirements are met. Quick Consign supports electronic documentation and signatures, helping businesses move away from paper-based processes. 

How long are my waste records stored?
Quick Consign securely stores digital records permanently in the cloud. We recommend confirming the account-specific storage arrangements with our team.

Still have questions?

Whether you’re looking to simplify your waste documentation, improve compliance or find a better way to manage your waste operations, our team is happy to help.
Speak to the Quick Consign team today.